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- Kplan (exe)
- Kplan Personal description Kplan is a fully customizable powerful organizer. Kplan is a knowledge management software designed to help you organize your life: Your activities, notes, documents, contacts, agendas - are all linked in the same file. Interconnect all your sources of information with Kplan. Kplan is the ideal companion,...
- Software downloads 2007-11-19
- Industrial Utilization of SNS as a Tool of Knowledge Management for the Employees - Case Study of Japanese Firms
- In Japan, companies are introducing Intranet Blogs or SNSs for the purposes of Knowledge Management and to revitalize employees' communication, and the number of these companies has been increasing. Job-related Blogs and SNSs are effective for Knowledge Management, i.e., decreasing time and money for the collection of information, improving speed...
- White papers 2007-11-01
- Venatek Customer Knowledge (zip)
- Venatek Customer Knowledge is a customer support tool used to store customer information and to track and resolve customer issues. The database of customer issues is also designed to be used as a company knowledge base. Supporting documentation such as Word documents or screenshots may be attached to the knowledge...
- Software downloads 2007-10-31
- eSoftEasy Business Analytics (zip)
- e-SoftEasy Business Analytics can easily create reports from multiple Database Servers Filter, sort and group your data in any way, create queries, using your SQL knowledge, create master reports, design powerful ad hoc reports, show easily all your data though Web browser (Intranet/ Internet) as the tool is Web browser...
- Software downloads 2007-06-22
- Methodology for Railway Demand Forecasting Using Data Mining
- After the organization to resolve its operational problems, comes the necessity for systems to support decision making. The research area data mining grows quickly to take care of these new necessities. However, the use of data mining techniques becomes difficult due to the lack of a complete and systematic methodology...
- White papers 2007-05-14
- Workforce Preparation: Equipping Undergraduates With SAS Knowledge
- Knowledge of data structures, data quality, data cleaning, SAS programming, data analysis, technical report preparation, and the ability to present analyses to management are all key skills needed by today's professionals. This presentation will describe an innovative new undergraduate program at the University of Memphis that teaches these skills to...
- White papers 2007-05-14
- One SAP Knowledge Management (KM) Repository Approach for Content Maintenance
- SAP Knowledge Management KM implementations usually are spread over a period of time and over multiple content releases. Ongoing Content Maintenance in a live production KM repository, in addition to the development of new independent content in the dev environment has the inherent challenge of maintaining the sync between the...
- White papers 2007-03-20
- The Role of Knowledge Management in Customer Relationship Management
- When the term Knowledge Management KM came to the forefront of business strategies in the 1990s, there was the generally accepted notion that it referred to a set of disciplines that enabled an organization to capture, categorize, and present corporate knowledge for improved business and competitive advantage. In many ways,...
- White papers 2006-11-01
- Knowledge Powers the Service Desk
- Knowledge Management KM has enjoyed something of a chequered history in the corporate arena, with many early implementations failing to live up to full expectations. This is perhaps unsurprising given the high hopes for KM and the practical difficulties that many organizations experienced when trying to effectively create, capture, organize,...
- White papers 2006-11-01
- Keyworditall (exe)
- Keyworditall is an efficient way to add metadata to the EXIF keyword field of files. The basic principle is simple: add another layer of information to all of your files, you will find them quicker. For individuals and business owners, Keyworditall is an effective knowledge management tool. This utility, paired...
- Software downloads 2006-10-23
- Application of Knowledge Management to System Development
- Fujitsu is currently undertaking the project management advocated by PMI Co. of the U.S. based on PMBOK and a development management based on SDEM/SDAS. To effectively manage projects based on these standards, it is important to share specific development information among management activities supervised by project managers and other leaders,...
- White papers 2006-07-01
- ADOReport (exe)
- ADOReport is an interactive .Net reporting tool that connects to Oracle, Microsoft SQL Server, Microsoft Access, Excel, Paradox, dBASE, text files, and any other database through OLE DB. No programming and only basic SQL knowledge is required to build a report. Simple, user-friendly interface, absolutely automatic sizing, and page formatting....
- Software downloads 2006-06-16
- HEHE (exe)
- HEHE is an easy to use knowledge management tool. It can be used for: A Wiki alternative - no need for a server, HTML Help file creation and re-editing, Rapid Web site prototyping. All versions have the following features: Easy to use - everyone that can use MS Windows can...
- Software downloads 2006-06-05
- Knowledge-Centered Support (KCS): Fundamentally Improving How Companies Resolve Complex Customer Problems
- To support organizations wanting to implement Knowledge-Centered Support KCS best practices, the Consortium for Service Innovation offers the KCS Verified program. This unbiased certification process validates the functionality of knowledge management applications, as aligned with the comprehensive list of KCS requirements developed by the Consortium. InQuira's is a KCS-Verified solution...
- White papers 2006-06-01
- Decision Support and Automation in Plain English
- By capturing the reasons for decisions, business can not only manage the knowledge it relies upon to operate, it can also automate that knowledge within decision support and automation systems. This paper describes how HaleyAuthority helps business people define and manage their vocabulary definitions and decision criteria as grammatical sentences...
- White papers 2006-04-14
- Getting help: Training for new disaster recovery technologies
- If you're planning on implementing new systems or products for disaster recovery, you and your team may require extra training. Mike Talon goes over some of the training alternatives, along with their benefits and drawbacks. Disaster recovery DR planning is a process that will no doubt push your...
- Technical articles 2006-03-27
- The Convergence of CRM and Business Intelligence
- Building Business Intelligence capabilities on top of operational and analytical CRM systems is finally gaining substantive momentum and interest. The idea is anything but new, but it is increasingly becoming an integral part of the overall CRM strategy. In the past, it has often been an afterthought which comes up...
- White papers 2005-12-08
- Unleashing the Power of Collective Knowledge to Improve Support Quality
- Regardless of how sophisticated the IT infrastructure or how efficiently IT manages it, in the eyes of the organization, the perceived value of IT is determined in large part by the quality of user support provided by the IT staff. Users need to get their questions answered and their problems...
- White papers 2005-12-05
- Put Away the Notebook: Cutting Edge Knowledge Management in the Twenty-First Century
- In just the past decade, knowledge management software has grown in sophistication, utility, and power, and is slowly reshaping how the entire support world captures, reuses and delivers solutions to customers. Knowledge management is fast becoming a professional field in its own right, and the development of Knowledge-Centered Support KCS...
- White papers 2005-11-01
- Enterprise Content Management: Supporting Knowledge Management Capability
- The ability to manage explicit information is a key knowledge management capability. Moreover, the capability to manage information is increasingly recognized as a core organisational need. Contemporary organizations are driven by the need to improve productivity and to mitigate business risk. This paper investigates vendor claims to be able to...
- White papers 2005-10-26
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