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- Top 10 IT headlines for July 8: Offshoring hurts customer satisfaction, Juniper sees enterprise biz as healthy
- Top 10 IT headlines for Tuesday, July 8, 2008: Offshore outsourcing hurts customer satisfaction, Juniper CEO sees healthy enterprise business, alternatives to iPhone 3G, Richard Stallman blasts retiring Bill Gates, and more. by Jason Hiner
- Tags: Apple iPhone, Information Technology, Juniper Networks Inc., Customer Satisfaction, Back-office, Techweb, Offshoring, 3G, Strategy, Product Marketing, Outsourcing, Cellular Phones, Consumer Electronics, Personal Technology, Management, Marketing, It Operations, Business Operations, Outsourcing & Subcontracting, Jason Hiner
- Blog posts 2008-07-08
- Environment Agency Creates Business-Focused Culture Through Integrated Back Office
- The Environment Agency is the leading public body for protecting and improving the environment in England and Wales. It wanted to improve efficiency and educe costs. The challenge was to meet government performance targets. The Environment Agency commissioned Oracle Consulting to build "One Business One System " (1B1S), an enterprise-wide...
- Tags: Oracle Corp., Environment, Back-office, Environment Agency
- Case studies 2008-05-01
- Erlanger Boosts Back Office Functionality for Improved Patient Care
- Erlanger Health System is a public non-profit, academic teaching five-hospital system affiliated with the University of Tennessee College of Medicine. Erlanger Health System wanted to manage a complex supply chain while delivering a spectrum of health services to more than a quarter-million people each year and lower supply costs and...
- Tags: Supply Chain, Patient, Health Care, Back-office, SCM, Erlanger Health System, Supply Chain Management (SCM), Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources
- Case studies 2008-03-01
- Strategic Sourcing of Transaction Processing: From the Back Office to the Boardroom
- The financial services industry is undergoing a radical transformation driven by globalization, deregulation, consolidation, and deconstruction of the vertically integrated business models common to transaction-processing businesses. In these uncertain times, unconventional business models that deconstruct traditional structures such as vertically integrated manufacturing and processing businesses are likely to offer more...
- Tags: Sourcing, Boston Consulting Group Inc., Transaction Processing, Business Model, Back-office, Financial Services Industry, Globalization, Strategy, Databases, Management, Enterprise Software, Software, Data Management
- White papers 2008-02-14
- ProChef Point Of Sale (exe)
- Point of sale software for a restaurant or retail business, it includes a recipe and menu management program, an employee and time management program, and an inventory and sales tracking program into one seamless back-office suite and a POS interface that is touch screen enabled. Version 8.3 includes unspecified updates.
- Tags: Program, Point-of-sale, Back-office, Time Management, Operational Accounting, Keyboards, Productivity, Finance, Hardware, Peripherals
- Software downloads 2008-02-08
- Premier Firm Speeds Deployments, Enhances Security, Reduces Desktop Imaging Time by 96 Percent
- Sutherland is the largest organically grown Business Process Outsourcing BPO player in the industry, with a significant offshore footprint and a balanced portfolio of services that include customer care, technology support, and integrated back-office services. It also offers a professional services arm, focused on process improvement consulting and global business...
- Tags: Desktop, Security, Imaging, Application Deployment, Microsoft Corp., Back-office, Sutherland, Business Process Outsourcing (BPO), Operational Accounting, Outsourcing, It Operations, Finance, Business Operations, Outsourcing & Subcontracting
- Case studies 2008-01-24
- Retail Man POS (exe)
- Take full control of your retail business. Retail Man POS contains shop front POS and back office modules including, fast and easy POS and invoicing screens, purchase orders, stock control, diary, double entry accounting, telephone directory, built-in emailing, touch screen, barcode scanner, Pole display, cashdrawer and POS printers support. Generate...
- Tags: Point-of-sale, Stock, Purchase Order, Back-office, Investment, Finance
- Software downloads 2008-01-04
- State-of-the-Art Credit Union Operations Software Built on Windows Vista Displaces Entrenched UNIX System
- Visuales Caribe develops software to manage integrated front and back office operations for Puerto Rico's credit unions. Visuales Caribe needed to quickly and efficiently develop a more intelligent and user-friendly application that credit unions could use to attract new members. Visuales Caribe was also looking for a solution that would...
- Tags: Microsoft Windows Vista, Back-office, Visuales Caribe, Microsoft Windows, Microsoft Windows Vista (Longhorn), Tools & Techniques, Operational Accounting, Operating Systems, Software, Management, Finance
- Case studies 2007-11-01
- Cruise and Ferry Terminal Operator Integrates Front- And Back-Office Processes With SAP All-in-One for Smooth Operation
- Singapore Cruise Centre did not have an in-house enterprise management system. They lacked integration between front-office and its business operations and a lot of time and human resources were spent on the billing process. The challenge was to build an in-house and centralised business management system and automate collection of...
- Tags: Enterprise Management, Business Management, SAP AG, Back-office, Utility Computing, Operational Accounting, Strategy, Finance, Management
- Case studies 2007-08-01
- Customer Relationship Management - Integration for a Customer Centric View
- Today's small and medium sized enterprises SMEs see a need for automating their front office sales and customer relationship management CRM tools to their back office accounting and financial systems. The most recent trend for meeting this need within customer centric organisations is front to back office integration. The goal...
- Tags: Small And Medium Enterprise, Back-office, CRM, Integration, Smb/Sme, Sales Strategy, Operational Accounting, Sales, Finance
- White papers 2007-07-18
- ZoomSales (zip)
- Increase your sales income & customer satisfaction with ZoomSales. ZoomSales is a powerful, easy-to-use & smart sales manager, which provides comprehensive, intuitive tools your sales organization need to manage your customer relationships with fewer costly errors & accelerated time-to-close and increase your sales quickly through the right sales attitude. With...
- Tags: Back-office, ZoomSales, Sales Strategy, Sales Force Management, Operational Accounting, Sales, Finance
- Software downloads 2007-05-10
- Microsoft Dynamics GP: Planning for Security in Business Portal
- Business Portal extends Microsoft Dynamics GP, providing a browser interface to securely access back office data over an intranet or an extranet. This distributed computing model brings significant security challenges, with levels of integration between clients, servers, and services. This model requires that security be an integral part of every...
- Tags: Microsoft Dynamics, Microsoft Corp., Back-office, Portal, Business Portal, Operational Accounting, Security, Finance
- White papers 2007-05-01
- Desktop Rose (zip)
- Get organized and smart with Desktop Rose. Desktop Rose is a powerful, easy-to-use personal information keeper - a smart combination of task manager, notes, calendar, interval reminder, and time management utilities. It helps you to manage your time and daily tasks smartly and plan or organize your business and personal...
- Tags: Back-office, Desktop Rose, Micromann Desktop Rose, Time Management, Operational Accounting, Desktops, Productivity, Finance, Hardware
- Software downloads 2007-04-14
- Siemens Case Study: City of Vienna
- The conurbation of Vienna area accommodates about 1.9 million residents, 59% of them own a car. The city of Vienna was looking for a future-oriented solution designed on the one hand to offer its car-driving citizens better services and on the other hand to modernize monitoring. They were facing inefficient...
- Tags: Vienna, Siemens AG, Back-office, Operational Accounting, Data Management, Finance
- Case studies 2007-04-02
- ACCA UK Standardises on ADF and JHeadstart to Rapidly Develop Key Self-Service and Back Office Applications
- ACCA the Association of Chartered Certified Accountants is the largest and fastest-growing global professional accountancy body with 296,000 students and 115,000 members in 170 countries. ACCA aims to achieve and promote the highest professional, ethical and governance standards and advance the public interest. Oracle technology is used across the entire...
- Tags: Oracle Corp., Back-office, B2C, Operational Accounting, E-business/E-Commerce, Internet, Finance
- Case studies 2007-03-01
- Solegy Desktop Dialer (msi)
- This softphone is available to everyone wanting to experience the ease of making VoIP calls through their computer. However, Solegy can offer customized features like branded skins, enabling videos, instant messaging, pre-paid balances and one-click additional credit for service providers who want to adapt the softphone for their customers. Additionally,...
- Tags: Softphone, Back-office, Operational Accounting, Finance
- Software downloads 2007-01-30
- SAP Software Helps Hotel Management Company Gain Financial Control and Efficiency by Providing Integration Between Front and Back Office
- The head office decided to centralise QMH's accounting systems and investigate ways of increasing efficiency. The company wanted to put the company on a consistent platform by implementing a new back-office financial solution that could be integrated with standardised front-of-house property management systems. Their key objectives was to post revenues...
- Tags: Software, Financial, SAP AG, Back-office, Integration, Financial Accounting, Operational Accounting, Finance
- Case studies 2007-01-01
- Production Fax and Electronic Document Delivery: A Guide to Saving Time & Money by Automating Document Delivery from Back-office Applications
- Business applications such as document management, workflow, ERP, and CRM generate huge volumes of business information in the form of documents including purchase orders, invoices, pick lists, shipping reports and loan documents. A production fax and electronic document delivery solution is an ideal component of a company's strategy to increase...
- Tags: Finance, Operational Accounting, Fax, Back-office, Instant InfoSystems, Delivery, business application, business process, compliance, CRM, document management, ERP, performance, strategy
- White papers 2006-12-01
- A Web Service Approach to Geographical Data Distribution Among Public Administrations
- In this paper a Service-Oriented Architecture SOA is proposed to support the interaction with legacy Geographical Information Systems GIS and the implementation of value added data sharing services. In particular, the author base the proposed architecture both on the standardization effort carried out by the Open Geospatial Consortium OGC and...
- Tags: Web, University Of Trento, Administration, Web Service, SOA, Back-office, Architecture, Data Sharing, Service-Oriented Architecture (SOA), Web Services, Application Integration, Middleware, Operational Accounting, Enterprise Software, Software, Software Development, Software/Web Development, Finance
- White papers 2006-11-09
- ViArt Shop Free (zip)
- ViArt Shop Free is a powerful, flexible and easy to use PHP shopping cart system. It includes many advanced features such as a fully featured content management system, a forum, helpdesk support system, integration with Froogle, and full built-in compatibility with many payment processing companies including PayPal, 2CO, WorldPay, LinkPoint,...
- Tags: Shopping Cart, Back-office, Integration, ViArt Shop Free, Operational Accounting, Help Desk, Finance, It Operations
- Software downloads 2006-11-02
